Jennie Clarke

Firms call for return to office: How can compliance tools support hybrid work?

As businesses return to work for 2025, financial services firms have made headlines with new, more stringent ‘return to office’ (RTO) policies. Does RTO mark the end of a ‘working from home’ (WFH) model for financial services, or can compliance technology mitigate the risks of hybrid work?

FCA Handbook

Every year, financial advisers require a Statement of Professional Standing to ensure they meet the minimum standards of working. As part of this certification, advisers must keep up with industry updates, and meet ethical behavior standards.

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MCOB: mortgages and home finance conduct of business

The UK mortgages and home finance industry has seen significant shifts since the pandemic, notably with interest rates rising and new AI developments for affordability decision-making.

FINRA Rule 3120

Have you ever gone about your daily work duties, head in focus-mode, and realized suddenly that something has gone wrong?

Reporting requirements

Depending on the regulation, reporting requirements can have your firm feeling like they’re bending over backwards to meet compliance demands. ‘Disclose suspicious transactions’, ‘register Beneficial Ownership information’, ‘present employee diversity figures’ … the list goes on.

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FINRA Rule 2111

In the FINRA rulebook, rule 2111 stands out as one of the strongest examples of the regulator's ethos: the customer must come first.

UK DPA 2018

“A regulator’s job is never easy. There’s a balance to be struck between being a champion of innovation, of supporting new technology, and being a protector of people’s rights. While I believe the two can coexist, and aren’t in direct opposition, it sometimes requires careful consideration to balance the scales”, said John Edwards, the UK’s Information Commissioner in February 2024.

On Demand: Is conduct and culture the next regulatory priority?

Watch on demand as our expert panel discuss the increasing significance that regulators are placing on a cultivated “culture of compliance" in the U.S.

Consumer Credit Directive: Navigating the new regulatory framework

Recently revised in 2023, the Consumer Credit Directive (CCD) now addresses contemporary challenges in the consumer credit sector, including digitalization and new financial products. But what are the compliance implications of the CCD 2023 Revision?

Operational Resilience within financial services

A seismic outage for TSB Bank led to fines of £48 million for operational risk management and governance failures in 2022. Upon acquisition, the bank attempted to transfer its data between systems over the course of three years. And while the data transfer was successful, the system switch led to severe in-branch errors, with many customers also locked out of their online accounts.

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Understanding and handling Politically Exposed Persons from a compliance perspective

In an era of heightened financial scrutiny, understanding and managing politically exposed persons (PEPs) has become a critical aspect of compliance in the securities market.

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