Category: Enterprise collaboration

Connector for Cisco Jabber

Global Relay Archive brings compliance and control to your CUPS platform by automatically capturing IM, group chat, and managed file transfers, from Cisco Jabber clients.

Key Differentiators

  • Capture group and individual chat, and shared files.
  • Enriched conversation view with conversation length, participants table and color-coded messages relating to each participant.
  • Review conversations with context, through intelligent group threading.

Empower your organization by delivering Cisco Jabber data to Global Relay Archive:

  • Reconcile and unify your Cisco Jabber data with all of your other electronic communications, voice, video, chat, social media, trade data, and files.
  • Preserve tamperproof records, including automated audit trails of all actions, with optional WORM-compliant storage.
  • Get a full picture of who said what, when, and to whom.
  • Enrich your data with dynamic AI models and participant-based classification.
  • Manage the data lifecycle with flexible retention terms, data residency options, and defensible deletion policies.
  • Apply dynamic, automated legal holds.
  • Perform advanced search and retrieval across all data in seconds.
  • Empower your Legal, Compliance, Security, and Business teams with private workspaces (Functions) to access and analyze data.
  • Streamline eDiscovery and early case assessment using advanced classification and AI, case management tools, timelines, and data visualizations.
  • Detect policy violations using surveillance monitoring and AI-enabled behavioral analytics.
  • Efficiently supervise employee communications using AI models, lexicons, classification, and flexible policies.
  • Review conversations in context with intelligent threading of messages.
  • Securely share data and ideas with built-in collaboration tools.
  • Work with structured, enriched, and easily readable data to get complete and accurate discovery results.
  • IM/Group Chat/Persistent Chat
  • 1:1 Conversations (IM)
  • Multiparty Conversations (Group Chat and Persistent Chat)
  • Managed File Transfers up to 300MB (Cisco IM & Presence service v10.5.2 and higher)
  • Long Messages
  • History Messages
  • Join/Leave Events (Group Chat and Persistent Chat) when Persistent Chat is enabled
  • Persistent Chat
  • Admin Events
  • Multiple languages
  • Rich Message Content
  • Have Cisco IM & Presence service 10.5.2, 11.5, or 12.0 configured with its respective license
  • Setup users on Cisco Jabber
  • Configure Cisco IM and Presence Service by setting up Instant Message Archiving Settings, as well as enabling Persistent chat and archiving
  • Purge data on compliance database regularly for improved disk space and performance
  • Enable File Transfer
  • Install and configure Global Relay Archive for Cisco Jabber, on each cluster of Cisco Jabber

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