Key Differentiators
- Capture voice call recording and data from the C9 Trader Enterprise Service in the Global Relay archive.
- Quick and easy setup with simple end user administrations and authentication.
- Voice transcription supported through Global Relay’s native AI transcription service.
- Voice recordings for the duration of each time a button is pressed in the C9 Trader application
- Cloud9 calls
- Critical metadata
- Start/stop times
- Call duration
- Participants
- Customer will need to be an existing custom of Cloud9
- Need to confer with Cloud9 on the requirements on the send side
- Cloud9 handles the conversion and X-header addition
