Key Differentiators
- Flexible design ensuring comprehensive support for all the platforms you use which generate voice-based data.
- Send data with confidence from any platform, knowing all your data is capture in the Global Relay Archive.
- Full end-to-end encryption and built-in data validation with industry-standard OAuth 2.0, ensuring your data is secure and accurate.
- Empower your Legal, Compliance, Security, and Business teams with private workspaces (Functions) to access and analyze data.
- Streamline eDiscovery and early case assessment using advanced classification and AI, case management tools, timelines, and data visualizations.
- Detect policy violations using surveillance monitoring and AI-enabled behavioral analytics.
- Efficiently supervise employee communications using AI models, lexicons, classification, and flexible policies.
- Review voice call recordings in context with intelligent threading of messages.
- Securely share data and ideas with built-in collaboration tools.
- Embed Global Relay transcription into the EML body to save time and greater focus on discovery results
- Work with structured, enriched, custom headers and easily readable data to get complete and accurate discovery results.
- Voice call recordings (1 to 1, 1 to Many, Many to Many)
- Call Overview of all participants on the call
- Conference calls
- One-to-one calls
- Group calls
- Core metadata
- Call duration
- Call direction
- Internal/External participant
