Your organization has a duty to preserve evidence when litigation is reasonably anticipated. Failure to identify potentially responsive records and prevent any manual or automated deletion can lead to fines, sanctions, and a weaker defense.

While traditional software solutions can help manage the often complicated process of contacting custodians to inform them of their obligation to preserve data, these solutions do not address the difficult task of actually collecting and preserving identified data.

Global Relay Search for Legal Hold modernizes the legal hold process by removing the burden from custodians and integrating hold tracking and data preservation in a single system.


In a 2012 eDiscovery study by the RAND Corporation, participants reported that data preservation represented a significant portion of their eDiscovery spending. Some participants even estimated that preservation costs could be higher than costs for all other eDiscovery activities combined. This means your organization can make significant cuts to its eDiscovery budget by streamlining the Legal Hold process.

Global Relay Search for Legal Hold empowers your Legal and eDiscovery staff with tools to manage the entire Legal Hold process. They can immediately place Holds on 50 data types stored in Global Relay Archive – no custodian involvement, IT assistance, or data collection required.


Intuitive user interface. Give your Legal, eDiscovery, and other non-technical staff easy-to-use tools for Legal Hold management, tracking, and reporting – no IT assistance needed.

In-place Holds. Preserve the chain of custody and eliminate the need to transfer data between systems and devices. Global Relay Archive captures, processes, and stores more than 50 data types in real time. Our Legal Holds simply suspend your corporate retention terms within this repository, ensuring no metadata or other relevant information is lost. When you’re ready, use our eDiscovery and case management tools to identify, evaluate, and produce data.

True automation through dynamic tagging. Defensibly preserve all potentially responsive data – regardless of whether it was archived before or after you placed a Legal Hold. Once a Hold is placed, all existing archived data meeting the Hold criteria is automatically tagged for preservation until the Hold is released. Global Relay Archive also automatically scans all new data against your configured Holds at the time of import.

Flexible data sets. Identify data for Legal Holds based on flexible criteria, including:

  • Custodians (all aliases)
  • Shared email mailboxes
  • Domains
  • Email addresses/messaging handles
  • Cases

Segregation of duties. Use flexible role-based access controls to enforce a defensible Legal Hold process. Granular permissions determine who can view, add, and remove Holds.

Scalable, independent Holds. Enforce and track thousands of Legal Holds simultaneously. Each Hold is independent. Data cannot be deleted until an authorized user individually releases each applicable Hold.

Auditing & reporting tools. Monitor and document your Legal Hold process with logging of all Legal Hold activities, including creation, modification, and release. Search and report on Legal Holds and associated data on demand.


Implement a defensible legal hold process. Your organization’s legal hold process must stand up under court and counterparty scrutiny. With Global Relay, you can be confident that you have preserved responsive data, properly documented your Hold process, and can produce evidence that you have met legal standards.

Remove custodians from the legal hold process. Many organizations rely on individual employees to follow instructions and preserve all potentially responsive data in a timely manner. This approach poses a significant risk of human error, negligence, or deliberate misconduct. We remove this risk by eliminating the need or opportunity for custodian action.

Reduce the IT burden. Our Legal Hold solution eliminates the need for IT staff to modify or suspend automated data deletion on corporate systems and collect potentially responsive data from multiple sources. Legal and eDiscovery staff with no technical background can preserve data with a single click.