A preview of what we found…
33%

of financial services firms are capturing and storing LinkedIn communications. Will LinkedIn be the next channel at the forefront of a new “comms crisis”?
89%

of financial services firms are capturing and storing email communications
10%

of financial services firms are capturing and storing communications published on their own websites
3%

of financial services firms are connecting Zoom video to their compliant archive
400% increase

Purchases of WhatsApp Connectors increased more than 400% in the two years following high-profile regulatory enforcements for WhatsApp-related recordkeeping failures
229% increase

Purchasing decisions for Microsoft Teams Connectors increased 229% in the year of the COVID-19 pandemic