A preview of what we found…
55%

of financial institutions consider social media to be an emerging area of compliance risk
65%

of firms said that getting employees to comply with rules for electronic communications is their biggest challenge in 2024
44%

of compliance teams still ban WhatsApp and WeChat, despite ongoing regulatory enforcement action (and they’re still not confident channel bans are effective)
67%

of firms are using BYOD policies, up from 51% in 2023
42%

of financial institutions plan on using AI in compliance workflows in 2024
BUT65%

of North American firms don’t plan on using AI