Communication Capture

Regulatory Wrap Episode #49: Global Relay’s 2024 Data Insights Report

In Regulatory Wrap for the week to December 6, Jennie Clarke examines the findings of Global Relay’s newly published 2024 Data Insights report.

Why Apple® Messages should be on your communications capture list

As one of the main platforms used for texting, firms should assess their capture needs for Apple® Messages to keep in line with recordkeeping requirements.

Regulatory Wrap Episode 42: The FCA’s WhatsApp Crackdown

In Regulatory Wrap for the week to September 27, Jay Hampshire considers the FCA’s future objectives after recent action concerning off-channel communications.

Watch out for WhatsApp: Does the FCA plan to follow in the footsteps of U.S. regulators?

There has been no shortage of fines for recordkeeping failures in the U.S., particularly from regulators like the SEC and CFTC – though movement from the U.K.’s primary financial regulator seems to point toward a future concentration on the topic.

Regulatory Wrap Episode 41: $1.3M in SEC Fines & Citigroup’s Data Compliance Struggles

In Regulatory Wrap for the week to September 20, Jay Hampshire discusses another fine from SEC for recordkeeping failures in addition to other related data compliance concerns.

How does voice surveillance differ from other forms of communications surveillance?

As regulators encourage firms to effectively supervise business communications to deter misconduct and maintain compliance, what are the main differences to watch for when monitoring voice communications versus other written digital communications?

Raising your Archiving IQ: Healthcare to take care

Does your organisation have all the tools it needs to properly preserve and capture all business communications?

Article

6 tips to enhance eDiscovery practices for healthcare

Does your organization have sound eDiscovery processes in place? Receive tips you can employ in preparation for a potential investigation or audit.

Report

Hold the phone – What are the voice recordkeeping requirements for firms?

A large component of prevalently used messaging platforms is the ability to communicate through voice chat, which poses an avenue for compliance risk. Despite infrequent movement around voice recordkeeping, indications within current regulations and previous enforcements suggest that heightened scrutiny may be on the other line.

Regulatory recordkeeping enforcement roundup: A storybook retelling

Follow the complete regulatory recordkeeping tale from initial enforcement action to present day and obtain insights analyzing the facts.

Global Relay Industry Insights: Compliant Communications 2024

Global Relay has compiled and analyzed industry responses to regulatory action to lift the lid on how compliance, risk, and surveillance executives are managing business communication, and their attitudes to emerging risk, from AI to social media.

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