The OCC hack leaves banks feeling under attack
The OCC suffered a major cybersecurity breach that remained undetected for a year, prompting backlash from major banks. The incident has intensified calls for stronger identity controls and secure communications systems.
SEC doubles down on off-channel communications settlements
The SEC has denied a motion raised by 16 firms to modify or amend previously agreed settlements for off-channel communication violations that sought to “equalize” their ongoing compliance responsibilities with more recent enforcement cases.
With a changing of the regulatory guard, what are the implications for U.S. off-channel communications?
Susannah Hammond explores what recent changes at the SEC might mean for U.S off-channel communications and recordkeeping enforcements.
Regulators give firms a thumb’s down for not capturing emojis
Regulators are increasingly scrutinizing the use of emojis and avatars in communications within financial services, due to their potential for ambiguity and misuse. There is a growing need for enhanced monitoring to circumvent any risks and to capture misconduct.
On Demand: Compliance & Conversation – Recordkeeping and surveillance
Watch on demand as a panel of compliance and surveillance experts discuss trends including AI, social media, and culture and conduct risks.
What does the data of 12,000 financial organizations reveal about industry trends?
On February 5, 2025, we were joined by a panel of compliance and surveillance experts to explore top compliance trends, answering questions including whether the FCA is complicating compliance, how AI is being used for surveillance, and if conduct and culture should be high on firm’s agendas.
A key lesson from JP Morgan’s $350 million fine: data completeness is critical – have you got eyes on all your comms?
JPMorgan's $350 million fine highlights the urgent need for firms to capture and monitor all communications, including GenAI, to stay compliant with FINRA and DOJ regulations.
IM impact: Are you accounting for emerging instant messaging channels?
Communications compliance persists as a regulatory focus area - but, amid a landscape of fast-emerging instant messaging applications, are firms treating IM platforms as a compliance priority?
Compliance & Conversation: Culture Shock: How cultural challenges are reshaping financial regulation
On February 5, 2025, we hosted a fireside chat that revealed key insights into the key features of a compliance culture and how regulation can prevent growth rather than encourage it.
You’ve (not) got mail – FCA criticized for 12-month email deletion policy
The Financial Conduct Authority’s decision to adopt a policy of deleting “unnecessary” staff emails after 12 months has received criticism, with commenters suggesting it is “one rule for the regulator and another for the regulated.”
FCA ‘name and shame’ proposals deemed “an abject failure” amid ongoing criticism
The Financial Conduct Authority continues to face criticism for its controversial proposals to ‘name and shame’ firms under investigation. With the regulator promising a “different relationship” with the industry, could this mark the end of the unpopular policy?