LLM MythBusters – How does AI training for comms surveillance work?
Due to its novelty in communications surveillance, there are certain misconceptions about how AI is enabled and trained to identify risk. We’ve broken down five of the most common myths to uncover how LLMs operate within compliance processes.
Global Relay Industry Insights: State of AI in Surveillance 2025
As data comprehensiveness becomes mission critical, the intersection between recordkeeping and surveillance is more important than ever.
How can communications surveillance help pharma firms avoid fines?
Pharmaceutical companies urgently need robust communication surveillance to avoid data risks and reputational damage.
A new frontier for recordkeeping and surveillance teams
As data comprehensiveness becomes mission critical, the intersection between recordkeeping and surveillance is more important than ever.
On Demand: Compliance & Conversation – Recordkeeping and surveillance
Watch on demand as a panel of compliance and surveillance experts discuss trends including AI, social media, and culture and conduct risks.
Global Relay Data Insights: Communication Capture Trends in 2024/25
Global Relay analyzes the data of over 12,000 regulated financial institutions to provide a unique view of how the industry is capturing communication data.
FCA publishes first non-financial misconduct survey results
The results of the FCA’s first survey into instances of non-financial misconduct across the finance sector show that recorded instances of NFM have increased by more than two-thirds in three years
5 Tips to enhance voice surveillance
With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.
Regulatory whispers forewarn U.S. swap dealers of voice surveillance focus
Does recent enforcement action from the CFTC and NFA, along with regulatory messaging from the SEC, suggest that U.S. regulators are turning their focus to voice?
How to overcome the challenges of eComms Surveillance
In 2021, J.P. Morgan was fined $125 million after the SEC found that one of its broker-dealer subsidiaries failed to properly monitor and archive business-related communications. Whatsapp chats and emails were two of the channels highlighted in the legal proceedings, and JP Morgan blamed that fact that they were held on personal devices.
The Conduct Chronicles – “Social Media. Who is really following us?”
Emma Parry discusses the emergence of social media and the risks that come with it. As a result firms are cracking down on monitoring their employees and screening their backgrounds, however, they must ensure they are being transparent in their pursuit.