Is voice surveillance the missing piece for compliant communications?
Unlock expert insights from our recent webinar exploring regulatory trends and industry voice surveillance practices, and find out whether voice surveillance is the missing piece in the compliant communication puzzle.
On Demand: Is Voice Surveillance the Final Piece in the Compliant Comms Puzzle?
Watch on-demand as compliance and surveillance experts discuss growing regulatory expectations around voice channel capture - and how firms can leverage technology to keep pace.
CFTC audio comms recordkeeping fine sounds the bell on voice capture
A CFTC fine against a firm for recordkeeping lapses related to audio messages across multiple platforms raises flags about both voice communications capture and data governance.
How does voice surveillance differ from other forms of communications surveillance?
As regulators encourage firms to effectively supervise business communications to deter misconduct and maintain compliance, what are the main differences to watch for when monitoring voice communications versus other written digital communications?
5 Tips to enhance voice surveillance
With regulatory expectations around voice channels increasing, firms need to ensure that they’re not only capturing relevant voice channels, but using voice data to enhance their surveillance and compliance.
Regulatory whispers forewarn U.S. swap dealers of voice surveillance focus
Does recent enforcement action from the CFTC and NFA, along with regulatory messaging from the SEC, suggest that U.S. regulators are turning their focus to voice?
Hold the phone – What are the voice recordkeeping requirements for firms?
A large component of prevalently used messaging platforms is the ability to communicate through voice chat, which poses an avenue for compliance risk. Despite infrequent movement around voice recordkeeping, indications within current regulations and previous enforcements suggest that heightened scrutiny may be on the other line.
Regulatory Wrap Episode 4: FCA Fines, CFTC Penalties, & the Rise of Voice Capture
In Regulatory Wrap for the week to September 8, 2023, we explore voice capture and the challenges that it poses for compliance teams.