Electronic messaging (Connectors)

Why Apple® Messages should be on your communications capture list

As one of the main platforms used for texting, firms should assess their capture needs for Apple® Messages to keep in line with recordkeeping requirements.

Four key steps to mitigate social media risk

How can firms address the compliance risks that come along with social media's integration into business operations?

The Conduct Chronicles – “Are we winning the Culture War?”

Emma Parry explores the need for firms to invest more into their work cultures to ensure the prevention of both financial and non-financial misconduct.

Another day, another SEC fine: The SEC charges six credit agencies $49 million for recordkeeping failures

As the SEC rolls out another combined civil penalty, this time against credit rating agencies for recordkeeping failures, firms must look to ensure tone from the top, while the regulator must implement more robust deterrence methods to prevent further violations.

Hold the phone – What are the voice recordkeeping requirements for firms?

A large component of prevalently used messaging platforms is the ability to communicate through voice chat, which poses an avenue for compliance risk. Despite infrequent movement around voice recordkeeping, indications within current regulations and previous enforcements suggest that heightened scrutiny may be on the other line.

The clock is TikToking, will firms get the message on off-channel comms?

Firms must look to implement technology to mitigate against risks presented by the proliferation of social media use in a business context. As platforms such as TikTok begin to dominate the media landscape, firms must look to revaluate their compliance infrastructures.

The Conduct Chronicles – “Social Media. Who is really following us?”

Emma Parry discusses the emergence of social media and the risks that come with it. As a result firms are cracking down on monitoring their employees and screening their backgrounds, however, they must ensure they are being transparent in their pursuit.

The Conduct Chronicles – “On the Public Record”

Emma Parry writes on her experience of misconduct within the financial services, and how firms must do more than monitor communications to prevent it.

Transparency continued – The SEC clarifies its examination selection process for broker-dealers

The SEC’s Division of Examinations released a Risk Alert defining the elements it weighs when selecting broker-dealers as examination candidates, illuminating how firms can prepare and refine their compliance efforts.

Regulatory Wrap Episode 32: Global Relay’s 2024 Industry Insights Report Findings

In Regulatory Wrap for the week to June 14, Jennie Clarke highlights core findings from our recently released Industry Insights report.

Global Relay Industry Insights: Compliant Communications 2024

Global Relay has compiled and analyzed industry responses to regulatory action to lift the lid on how compliance, risk, and surveillance executives are managing business communication, and their attitudes to emerging risk, from AI to social media.

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