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In episode three, we're joined by Garrett Chow, Director, Commercial Operations at Global Relay, to get to grips with data quality and the importance of metadata retention. Having access to complete communications data and metadata, in the right format that’s easily sortable and searchable, can make all the difference between good regulatory relations – or being told to clean up your act.
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Good compliance relies on good data. Firms need to ensure they’re able to comprehensively capture all of their communications data and associated metadata, whichever channels they’re using, and seamlessly transport it to a secure, compliant archive. Once archived, data should be easily searchable and sortable so firms can quickly respond to regulatory requests and unlock the benefits of advanced eDiscovery, surveillance, and AI tools.