Solutions for Canadian Financial Firms


Canadian financial firms are subject to a number of overlapping laws and regulations, including National Instrument (NI) 31-103, the Investment Industry Regulatory Organization of Canada (IIROC) Rule 29.7, the Mutual Fund Dealers Association of Canada (MFDA) Rules 2 and 5, and Universal Market Integrity Rules (UMIR) Policy 7.1. These rules require firms to retain written business communications and supervise employees.

Global Relay Solution

Global Relay Archive provides a total recordkeeping, supervision, and audit solution for Canadian financial firms. Our solution is made and operated in Canada. We have data centers and offices on the east and west coasts, including our private green data center and Vancouver headquarters.


Global Relay Archive is an information governance solution for electronic communications. It captures and archives an authentic and complete record of your electronic business communications in a secure but easily accessible cloud repository.

  • Automatically capture communications data, including email, instant messaging, Bloomberg®, Thomson Reuters, mobile messaging, social media, and more.
  • Preserve and index original metadata for each data type.
  • Retain data for the 7-year term required by National Instrument 31-103 (or as defined by your internal policies).
  • Store tamperproof copies of each archived communication.
  • Replicate data between two mirrored, Canadian data centers in near real time.
  • Full-text index and serialize each archived communication.
  • Search for and retrieve any archived communication in seconds.
  • Log all actions on each archived communication in unalterable audit trails.
  • Migrate your legacy data with a clean and defensible chain of custody.
  • Extend retention terms for Legal Holds and IIROC/MFDA investigations.


With our set of flexible, turnkey supervision tools, your firm can efficiently enforce its communications policies for compliance, proper usage, and corporate governance.

  • Scan and monitor email, instant messaging, Bloomberg®, Thomson Reuters, mobile messaging, social media, and more.
  • Automatically flag communications based on flexible rules that identify prohibited content.
  • Conduct advanced analysis with Boolean logic, criteria lists, proximities, and more.
  • Randomly sample data by percentage or number of communications.
  • View highlighted keyword matches for quick review.
  • Conduct full review of communications and attachments or bulk review of headers only.
  • Approve, reject, or escalate flagged communications with action icons and notes.
  • Build a multi-tiered review structure for escalation to senior compliance staff.
  • Create wizard commands to perform multiple actions with a single click.
  • Filter review queues by policy type, status, date, and other criteria using a Compliance Dashboard and advanced search controls.
  • Enforce granular access rights for authorized reviewers.
  • Document activity in unalterable audit trails, with detailed histories of reviews and related actions taken.
  • Create and modify supervision policies and workflows with an intuitive interface and tools.
  • Monitor activity with detailed ad hoc and scheduled reports.


With Global Relay Archive’s audit tools, you can efficiently respond to regulatory audits and evidentiary requests.

  • Search for and retrieve any archived communication in seconds.
  • Produce data online for regulators, external legal counsel, and other third parties.
  • View statistics and reporting on compliance reviews and related actions taken.
  • Extend retention terms for Legal Holds and anticipated investigations.
  • Leverage our in-house Legal and Audit & eDiscovery teams to assist with audits, subpoenas, and other investigations.
  • Use case management tools to identify, organize, and review data.

Learn more about your recordkeeping and supervision obligations at our Resource Page for Canadian Financial Firms Learn more