Email Filter/Continuity

Email Continuity is a secondary mail system in the event your primary Exchange or on premise mail server experiences any scheduled or unscheduled disruptions.

Global Relay’s Email Filtering protects email users from inbound spam, phishing, worms, and virus threats.

Designed to provide a system overview, the tutorials focusing on the Basics introduce new users to respective Global Relay services; the Advanced tutorial focuses on configuring SPAM management functionality.

A few minutes in length, these tutorials can be paused at any time while you work through them, and if you require more assistance, you can call Global Relay Support at 1-866-484-6630.

Email Filter - The Basics

This video will run you through the basics of Global Relay's Email Filter system and how to use it. Recommended as an introduction for new users.

Email Continuity - The Basics

This video will run you through the basics of Global Relay’s Email Continuity system and how to use it. Recommended as an introduction for new users.

Email Filter - Advanced - Outlook Setup

This video will show you how to setup the Global Relay Filter in Outlook. This is useful if you do not want to log into a separate service to manage SPAM.

Public IM Archiving

Using Global Relay Archive for Public Instant Messaging, you can leverage the convenience and communities of public IM networks while protecting your business and staying compliant with regulatory requirements.

Designed to provide step-by-step instructions, these setup tutorials focus on configuring Global Relay for Public Instant Messaging on specified IM platforms.

A few minutes in length, these tutorials can be paused at any time while you work through them, and if you require more assistance, you can call Global Relay Support at 1-866-484-6630.

AIM Archiving - Setup

This video will show you how to setup AOL Instant Messenger (AIM) for Compliance Archiving. The video is recommended for all users and will only take a few minutes to complete.

Email Setup Windows

Global Relay Hosted Email & Collaboration services can be deployed as your primary email and collaboration service. If your firm already operates its own email server, these services can also be deployed to support satellite offices, field staff, independent affiliates or umbrella firms.

Designed to provide step-by-step instructions to system administrators, these setup tutorials focus on configuring Global Relay Zimbra on specified versions of Microsoft Outlook or Thunderbird using different protocols. A few minutes in length, these tutorials can be paused at any time while you work through them, and if you require more assistance, you can call Global Relay Support at 1-866-484-6630.

Outlook 2007 - IMAP(recommended)

This video will show you how to setup our Zimbra email service in Outlook 2007 using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

Outlook 2007 - POP

This video will show you how to setup our Zimbra email service in Outlook 2007 using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

Outlook 2010 - IMAP (recommended)

This video will show you how to setup our Zimbra email service in Outlook 2010 using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

Outlook 2010 - POP

This video will show you how to setup our Zimbra email service in Outlook 2010 using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

Outlook 2013 - IMAP (recommended)

This video will show you how to setup our Zimbra email service in Outlook 2013 using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

Outlook 2013 - POP

This video will show you how to setup our Zimbra email service in Outlook 2007 using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

Thunderbird - IMAP (recommended)

This video will show you how to setup our Zimbra email service in Thunderbird using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

Thunderbird - POP

This video will show you how to setup our Zimbra email service in Thunderbird using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

Outlook MAPI - Zimbra Connector

This video will show you how to setup Outlook (2003 - 2013) using the Zimbra Connector, which enables the use of Calendar, Contacts and Sharing. Only available on specific subscriptions - ask your IT Person for details.

Email Setup Mac

Global Relay Hosted Email & Collaboration services may be deployed as your primary email and collaboration service. In instances where a company already operates its own email server, these services may be deployed to support satellite offices, field staff, independent affiliates or umbrella firms.

Designed to provide step-by-step instructions, these setup tutorials focus on configuring Global Relay Zimbra on the specified email applications using different protocols.

A few minutes in length, these tutorials can be paused at any time while you work through them, and if you require more assistance, you can call Global Relay Support at 1-866-484-6630.

Mac Mail - IMAP (recommended)

This video will show you how to setup our Zimbra email service in Mac Mail using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

Mac Mail - POP

This video will show you how to setup our Zimbra email service in Mac Mail using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

Outlook 2011 - IMAP (recommended)

This video will show you how to setup our Zimbra email service in Outlook 2011 using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

Outlook 2011 - POP

This video will show you how to setup our Zimbra email service in Outlook 2011 using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

Email Setup Mobile

Global Relay Hosted Email & Collaboration services may be deployed as your primary email and collaboration service. In instances where a firm already operates its own email server, these services may be deployed to support satellite offices, field staff, independent affiliates or umbrella firms.

Designed to provide step-by-step instructions, these setup tutorials focus on mobile device type and protocol-specific configurations. A few minutes in length, these tutorials can be paused at any time while you work through them, and if you require more assistance, you can call Global Relay Support at 1-866-484-6630.

Android - IMAP (recommended)

This video will show you how to setup our Zimbra email service on your Android using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

Android - POP

This video will show you how to setup our Zimbra email service on your Android using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

IPhone/IPad IMAP (recommended)

This video will show you how to setup our Zimbra email service on your iPhone/iPad using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

IPhone/IPad - POP

This video will show you how to setup our Zimbra email service on your iPhone/iPad using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

Blackberry 10 - IMAP (recommended)

This video will show you how to setup our Zimbra email service on your Blackberry 10 using IMAP, which is a commonly recommended configuration. IMAP allows you to sync your folders and sent items with our servers.

Blackberry 10 - POP

This video will show you how to setup our Zimbra email service on your Blackberry 10 using POP (POP3). While this configuration is safe, compliant and compatible, it will not sync your folders or sent items with our servers.

Exchange ActiveSync*


Android - Exchange ActiveSync

This video will show you how to setup our Zimbra email service on your Android using Exchange ActiveSync. This allows you to sync Calendars, Contacts, Folders and Sent items with our servers.

Blackberry 10 - Exchange ActiveSync

This video will show you how to setup our Zimbra email service on your Blackberry 10 using Exchange ActiveSync. This allows you to sync Calendars, Contacts, Folders and Sent items with our servers.

*The use of Exchange ActiveSync requires an extra service from Global Relay. Contact your IT Person or Network Admin to see if your company subscribes to this.

Email Export & Misc

Global Relay Hosted Email (Zimbra) - Misc


Mail, Contacts & Calendar Sharing

This video will show you how to configure Mail, Contacts & Calendar sharing from within the Zimbra Webmail interface. Only available on specific subscriptions - ask your IT person for details.

Email Export(Outlook)


To promote collaboration or to facilitate a smooth migration to a new email solution, users can either share their Zimbra Webmail data or export their Outlook email messages.

Designed to provide step-by-step instructions, these tutorials focus on the processes involved in sharing email data or exporting email messages by specific email applications.

A few minutes in length, these tutorials can be paused at any time while you work through them, and if you require more assistance, you can call Global Relay Support at 1-866-484-6630.

Email Export - Outlook 2007

This video will show you how to export your email messages from Outlook 2007 to a portable PST format. This procedure can be immensely useful when migrating to a new email service or other situation.

Email Export - Outlook 2010

This video will show you how to export your email messages from Outlook 2010 to a portable PST format. This procedure can be immensely useful when migrating to a new email service or other situation.

Email Export - Outlook 2013

This video will show you how to export your email messages from Outlook 2013 to a portable PST format. This procedure can be immensely useful when migrating to a new email service or other situation.

Global Relay Search for Outlook


Global Relay Search for Outlook

This video will show you how to install and use the Global Relay Search for Outlook plugin, which allows you to search your message Archive directly from Outlook. Please speak with your IT or Compliance person to obtain the plugin. Requires Outlook 2007, 2010 or 2013.